GDPR Policy

At GetIPTV, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR). By using our IPTV services, you consent to the practices described in this policy.

1. Data We Collect

We may collect the following types of personal data when you use our services:
  • Personal Information: Name, email address, billing information, and contact details.
  • Account Information: Username, subscription plan, and usage data related to our IPTV service.
  • Technical Data: IP address, browser type, device information, and log data when you access our website.
  • Communication Data: Messages sent to our support team or feedback provided through email or social media.

2. How We Use Your Data

We use your personal data for the following purposes:
  • To provide our IPTV services and manage your subscription.
  • To process payments securely through our payment providers.
  • To improve and personalize your experience on our website.
  • To communicate with you regarding customer service inquiries, product updates, and offers.
  • To analyze service performance and monitor for security purposes.
  • To comply with legal obligations and regulatory requirements.

3. Legal Basis for Data Processing

We process your personal data on the following legal grounds:
  • Contractual necessity: To provide IPTV services and fulfill our contractual obligations.
  • Legitimate interests: To improve our services, respond to customer inquiries, and prevent fraud.
  • Consent: For marketing communications or any other data processing that requires explicit consent.
  • Legal obligation: To comply with applicable laws and regulations.

4. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. Once your personal data is no longer needed, we will securely delete or anonymize it.

5. Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:
  • Right to Access: You can request a copy of your personal data.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we limit the processing of your data.
  • Right to Data Portability: You can request that your personal data be transferred to another service provider.
  • Right to Object: You can object to the processing of your personal data in certain situations.
  • Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
To exercise any of these rights, please contact us at: [email protected]

6. How We Protect Your Data

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes:
  • Encryption of sensitive data such as payment information.
  • Access controls to limit access to your personal data.
  • Regular security reviews of our systems and infrastructure.

7. Third-Party Service Providers

We work with third-party service providers to deliver our IPTV services, including:
  • Payment Processors: For secure payment transactions (e.g., PayPal).
  • Analytics Providers: To help us analyze service usage and improve performance. These providers only process your data as instructed by us and are contractually obligated to maintain the confidentiality and security of your personal data.

8. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data in compliance with GDPR requirements.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze traffic, and personalize content. For more information, please review our Cookie Policy.

10. Updates to This Policy

We may update this GDPR policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes via email or on our website.

11. Contact Us

If you have any questions or concerns about this GDPR Policy or the way we handle your data, please contact us at: