Privacy Policy

At GetIPTV, your privacy is our priority. We are committed to protecting your personal data and being transparent about how we collect, use, and share information. This Privacy Policy explains how we process your data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are

GetIPTV

2. Information We Collect

When you use our services, we may collect the following personal data:
  • Personal Information: Name, email address, contact information, and payment details.
  • Account Information: Subscription plan details, username, and usage data related to IPTV services.
  • Device Information: IP address, browser type, operating system, device information, and log data when you access our website.
  • Communication Information: Any messages or inquiries sent via email, WhatsApp, or other channels.

3. How We Use Your Information

We collect and process your personal data for the following purposes:
  • Service Delivery: To provide and manage your IPTV subscription and deliver our services.
  • Payments: To securely process payments and prevent fraud.
  • Customer Support: To assist with inquiries, resolve issues, and provide technical support.
  • Personalization: To customize and enhance your experience with tailored recommendations.
  • Marketing: To send you promotional offers or updates, but only if you have given us consent to do so.
  • Compliance: To comply with legal obligations, such as tax regulations or data protection laws.

4. Legal Basis for Processing

We process your data based on the following legal grounds:
  • Contractual Necessity: To fulfill our contractual obligations and deliver IPTV services.
  • Legitimate Interests: For improving services, customer support, and fraud prevention.
  • Consent: For marketing communications and data processing activities that require explicit consent.
  • Legal Obligation: When we are required by law to process your data.

5. Sharing Your Information

We will never sell your personal data. We may share your information with trusted third parties, such as:
  • Payment Processors: To handle payment transactions securely (e.g., PayPal).
  • Service Providers: To help manage the technical infrastructure of our IPTV services.
  • Legal and Regulatory Authorities: When required to comply with legal obligations.

6. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data.

7. Your Rights

As a user, you have the following rights regarding your personal data:
  • Right to Access: Request access to your personal data.
  • Right to Rectification: Correct any inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: Ask us to limit the processing of your data.
  • Right to Data Portability: Transfer your data to another service provider.
  • Right to Object: Object to the processing of your personal data.
  • Right to Withdraw Consent: Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at: Email: [email protected]

8. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

9. Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, firewalls, and secure storage of data.

10. Cookies

Our website uses cookies to enhance your experience, analyze site traffic, and provide targeted advertisements. For more information on how we use cookies, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or through our website if significant updates are made.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, feel free to contact us at: GetIPTV